Payment and Cancellation Policy

Rates

All room rates and fees are in United Arab Emirates Dirham (AED) and are subject to 7% Municipality Fee, 10% Service Charge, and 5% VAT. A government Tourism Dirham fee of AED 20 per bedroom per night shall apply upon guest checkout.

Payment Guarantee Policy

For travel from 04 Jan 2026 to 15 Feb 2026

For travel from 19 Mar 2026 to 24 Mar 2026

For travel from 29 Mar 2026 to 09 May 2026

For travel from 09 Oct 2026 to 26 Dec 2026

For travel from 03 Jan 2026 to 06 Feb 2027

  • Bookings cancelled within 1 day prior to arrival will be charged 100% of the total booking.

For travel from 16 Feb 2026 to 18 Mar 2026

For travel from 10 May 2026 to 08 Oct 2026

  • A Credit Card Guarantee is required at the time of booking. Full and final payment is payable upon arrival.

For travel from 27 Dec 2025 to 03 Jan 2026

For travel from 25 Mar 2026 to 28 Mar 2026

For travel from 27 Dec 2026 to 31 Dec 2026

  • Full prepayment is required at the time of booking and is non-refundable.
Cancellation Policy

For travel from 04 Jan 2026 to 15 Feb 2026

For travel from 19 Mar 2026 to 24 Mar 2026

For travel from 29 Mar 2026 to 09 May 2026

For travel from 09 Oct 2026 to 26 Dec 2026

For travel from 03 Jan 2026 to 06 Feb 2027

  • Bookings cancelled within 1 day prior to arrival will be charged 100% of the total booking.

For travel from 16 Feb 2026 to 18 Mar 2026

For travel from 10 May 2026 to 08 Oct 2026

  • Cancellation on arrival date at 2 PM or later will incur 100% of the total room charge.

For travel from 27 Dec 2025 to 03 Jan 2026

For travel from 25 Mar 2026 to 28 Mar 2026

For travel from 27 Dec 2026 to 31 Dec 2026

  • Full prepayment is required at the time of booking and is non-refundable.